Merchant Solutions Guidelines

OnWebCenter Limited has established the following Guidelines to help maximize the quality of and set forth the type of products and services that may be sold by merchants. All OnWebCenter Limited Merchant Solutions customers ("MSC") must comply with these Guidelines, in addition to the OnWebCenter Limited Terms of Service and any other applicable OnWebCenter Limited policies.

OnWebCenter Limited, in its sole discretion, may terminate service if compliance with these Guidelines or any other applicable agreement or terms is not satisfied. OnWebCenter Limited reserves the right to change these Guidelines at any time without notice.

General Information

OnWebCenter Limited provides the Merchant Solutions service as a platform for merchants to sell items on the World Wide Web. Merchant Solutions customers should be aware that:

They are responsible for the delivery of goods purchased on their store.

They are responsible for resolving any disputes that may arise from the sale of goods on their Store.

They are responsible for researching and complying with any applicable laws, regulations or restrictions on items, or manner of sale or exchange that may pertain to transactions in which they participate.

They are responsible for all applicable taxes and for all costs incurred as a result of their store.

General Rules

Fraud. You may not use or manipulate this service for any fraudulent activity or purpose, including collecting payment from customers and not providing the item purchased.

Interference. You may not spam our system and/or impose an unreasonably or disproportionately large load on our system. You may not put any material on your Store that contains any viruses, trojan horses, worms, time bombs, cancelbots, or other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, data, or personal information.

Passwords. You are solely responsible for actions taken under your password and should not disclose it to anyone else. You cannot use your password for any unauthorized purpose.

Merchant Solutions Customer Guidelines

Merchant Solutions Customers must:

Comply with applicable laws. You may not offer for sale or sell an item to any customer in a jurisdiction where the item violates applicable laws or regulations. You also may not offer for sale any item that violates OnWebCenter's policies as described below in "Items that are Prohibited by OnWebCenter Limited"

Provide accurate information. You must accurately describe your store and the items you are selling. You may not include any language in your product or store descriptions, including the name, which may confuse potential customers or cause your products or store to be included in search results that don't accurately describe your products or store.

Provide accurate contact information. You must provide an accurate company address, phone number, email address, and return policy in the information section of your store.

Maintain a Privacy Policy. Every Merchant Solutions Customer must post, maintain, and adhere to a privacy policy. The privacy policy must inform customers what personal information is collected and how it is used. For more information about adding a privacy policy to your store please see our privacy policy information page.

Engage in ethical marketing practices: Merchant Solutions Customers must not engage in practices that are in any way connected with the transmission of "junk mail," "spam," "chain letters," unsolicited advertising, or other unsolicited mass distribution of email. Please see the Spam Policy detailed below for more information.

Avoid listing any items in your store that are "adult oriented" in nature or marketed in an objectionable manner, as determined in OnWebCenter's sole discretion.

Items that are Prohibited by OnWebCenter Limited

It is the responsibility of the Merchant Solutions Customer to ensure that the items listed for sale on their store are appropriate for sale under all applicable laws and regulations. In addition, every item listed for sale on a store must be consistent with OnWebCenter's policies, as determined in OnWebCenter's sole discretion.

You may not sell the following items under any circumstances:

• Any item that is harmful to minors, obscene, or otherwise objectionable.
• Illegal or restricted weapons and related accessories.
• Any explosive device.
• Cigarettes, illegal drugs, drug paraphernalia (including items to grow, manufacture, or distribute the same), prescription drugs, and medical devices, including any medical device that requires fitting by a certified practitioner or licensed seller.
• Any item that violates any USA export law or regulation, including any items subject to the terms of the USA embargoes against Afghanistan, Cuba, Iran, Iraq, Libya, North Korea, and Sudan.
• Any item that infringes the rights of a third party, including items that violate copyrights, trademarks, publicity, or privacy rights of third parties. Examples include, but are not limited to:
  • Unauthorized copies of software, music, video games, movies, photos, or other media.
  • Bootleg recordings of concerts, movies, or other performances.
  • Sale of back-up copies of software.
  • Any item that is counterfeit or stolen, including items that are:
  • Counterfeit, or for the purpose of producing counterfeit, currency, stamps, government identification.
  • Any item that promotes, glorifies, or is directly associated with groups or individuals known principally for hateful or violent positions or acts, such as Nazis or the Ku Klux Klan. Expressive media, such as books and films, may be subject to more permissive standards as determined by OnWebCenter Limited in its sole discretion.
  • Any item used for hacking, intercepting, jamming, descrambling, or otherwise obtaining unauthorized access to wire, electronic, or other types of communications.
  • Bodies, body parts, bodily fluids. For example: cadavers, organs, "clean" urine for drug tests, sperm, eggs, blood, breast milk.
  • Fireworks, explosives, or any hazardous material or restricted chemical.
  • Government-issued identification documents, whether authentic or counterfeit (e.g., fake IDs for age verification, fake government credentials, passports, green cards, birth certificates), police badges or insignia, and any other law enforcement items (e.g., FBI identification cards, badges, uniforms, flashing lights/sirens, etc.) generally restricted for sale under federal and state law.
  • Stocks and securities.
  • Gambling items (lottery tickets, sweepstakes, pyramid schemes, grab bags, raffles, slot machines, etc.).
  • Event Tickets may only be sold in accordance with applicable state and local law.
  • Non-packaged food items and other food or beverage items sold in a manner inconsistent with federal, state, or legal regulations.
  • Any used goods not appropriate for resale for safety, health, or other reasons, including any clothing items that have not been appropriately cleaned (e.g., used underwear).
  • Any other item that violates any applicable federal, state, or local law or regulation or which OnWebCenter Limited determines, in its sole discretion, is inappropriate for sale through the services provided by OnWebCenter Limited.

 

Spam Policy

OnWebCenter Limited explicitly forbids spamming. Prohibited spam or otherwise impermissible marketing activities may include, but are not limited to, the following:

Sending mass email to recipients who haven't requested email from you, and/or sending email with a fake return address

Promoting a store with inappropriate links, titles, descriptions, or use of any content for which you do not have the appropriate rights.

Promoting your store by posting multiple submissions in public forums that are identical.

If you're not sure if something constitutes spam, please exercise caution. OnWebCenter Limited may take action, at our discretion, if we believe your store has engaged in impermissible marketing activities, spamming, or other violations of these Guidelines or any other applicable agreement or terms

Other Important Rules

Other Rules Regarding Merchant Solutions. Additional rules may be posted at various places within OnWebCenter Limited website. OnWebCenter Limited, in its sole discretion, may change these rules without notice.